Ameritech Network Provisioning Telephone Numbers ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ This is a list of 'Subject Matter Experts', these people are trained in certain area(s) and will answer any questions you throw at them. Subject SME Phone (414) ~~~~~~~ ~~~ ~~~~~~~~~~~ 900 MHz Radio Trunking John Kuzma 523-8794 ACM Provisioning MAC Jane Ploetz 678-0790 ACOIM Center M&P Jim Salaj 678-6401 ADC Provisioning MAC Jane Ploetz 678-0790 (analog and digital) Advanced Custom Call Services Mary Peterson 678-5599 Advisor Books Distribution Dennis Dallman 678-3653 AIRFAP Jeff Wong 678-4992 BSP Coordinator/Provisioning Dennis Dallman 678-3653 Business Office Interface Jim Salaj 678-6401 Business Sets Mary Peterson 678-5599 Central Office Alarms Tim Roesch 678-0236 Central Office CXR Tim Roesch 678-0236 Central Office NTEL Tim Roesch 678-0236 Centrex Field Support Mary Peterson 678-5599 CLCI-SS Code Set Bill Dodd 523-8789 Clear Channel DS1 (64CCC) John Kuzma 523-8794 Central Office LAN Field M&P Jeff Wong 678-4992 Codes/FIELD Jeff Wong 678-4992 CPC Support (Specials) Bill Dodd 523-8789 Craft Access Provisioning Sprt. Dennis Dallman 678-3653 Custom Business Services Mary Peterson 678-5599 Customer Brochures Mary Peterson 678-5599 Customer Name and Address 678-4755 Customer Owned Coin Telephones Jeff Wong 678-4992 DNAC Tim Roesch 678-0236 Drop Wire Jeff Wong 678-4992 DSOC Load Area M&P Jim Salaj 678-6401 EMAC (procedures,training) Claire Widi 678-4394 FCC Registration Jeff Wong 678-4992 FMAC Provisioning Guidelines John Kuzma 523-8794 Generic Dispatch System Dennis Dallman 678-3653 Held Orders Procedures Jim Salaj 678-6401 HiCAP Provisioning John Kuzma 523-8794 Inside Wire and Jacks Jeff Wong 678-4992 InterExchange Carriers John Kuzma 523-8794 Intercept Tim Roesch 678-0236 ISDN Provisioning (Field) Dennis Dallman 678-3653 ISDN Provisioning (MAC) Jane Ploetz 678-0790 ISDN Central Office Methods Tim Roesch 678-0236 LATIS Tom Jezwinski 678-5893 Light Guide Cross-Connect Bay Tim Roesch 678-0236 MAC Access/Security/General Jane Ploetz 678-0790 MAC Handbook Tom Jezwinski 678-5893 MAC Out-of-Hours Outage Coor. Jane Ploetz 678-0790 MAC PCN Numbers Jane Ploetz 678-0790 MAC Terminal Commands Jane Ploetz 678-0790 MAC Users Manuals Jane Ploetz 678-0790 MAC User Support for: Tom Jezwinski 678-5893 CPC/LAC, DNAC, Frames, OSPE, SCC, SSC, CPC, and Construction MAC User Support for: Claire Widi 678-4394 LAC, DBMC, Business Office, E911, Recent Changes MAC/LAC M&P Jane Ploetz 678-0790 MAC/LEIS Extract Distribution Tom Jezwinski 678-5893 MAC/MBA Conversion Bill Dodd 523-8789 MAC AC Monitoring Reports Claire Widi 678-4394 MAC Provisioning Jim Salaj 678-6401 MARCH User Support Helen Zielinski 678-0280 MARCH/MAC Completions Inter. Claire Widi 678-4394 Mechanical Conversion Liaison Claire Widi 678-4394 Meter Reading M&P Mary Peterson 678-5599 Microwave John Kuzma 523-8794 MIZAR/CCRS User Guide Book Helen Zielinski 678-0280 NAC Support Tim Roesch 678-0236 NC/NCI Code Set Bill Dodd 523-8789 Network Interfacees (SNI) Jeff Wong 678-4992 Network Interval Committee Jim Salaj 678-6401 Offical Services M&P (Field) Jeff Wong 678-4992 OPTINET I&M Jeff Wong 678-4992 Power Company Sub-Station Srvs. Mary Peterson 678-5599 PROCDS/CDS (Specials) Bill Dodd 523-8789 RCC Centrex M&P Helen Zielinski 678-0280 RCC ISDN M&P Helen Zielinski 678-0280 RCC Managers Meeting Helen Zielinski 678-0280 RCC Regional Course Develpoment Helen Zielinski 678-0280 RCC Regional Handbook Helen Zielinski 678-0280 RCC Technical Supoort Helen Zielinski 678-0280 All switch types Helen Zielinski 678-0280 RCC Training Helen Zielinski 678-0280 Repair Callback Units Jim Salaj 678-6401 SASO Memos Jim Salaj 678-6401 Scan Alert M&P (Tech) Mary Peterson 678-5599 Service Order Due Dates Jim Salaj 678-6401 Service Order Reports Jim Salaj 678-6401 Signalling System 7 (SS7) Tim Roesch 678-0236 SLC Intergrated COT Tim Roesch 678-0236 SNCC Tim Roesch 678-0236 Special Services Center (SSC) John Kuzma 523-8794 Station Bonding and Grounding Mary Peterson 678-5599 STIX (SORD/TIRKS Interface) Bill Dodd 523-8789 Taskmate John Kuzma 523-8794 Technicians Handbook Mary Peterson 678-5599 Phone Number list, Distribution Dennis Dallman 678-3653 Service Supervisors TUF Tape Distributions Dennis Dallman 678-3653 WFA-DO John Kuzma 523-8794 WFA-DO Jeff Wong 678-4992